How to Manage Your Volunteer Group or Join a Group

Are you registering a group for our Food Sort/Repack opportunity? Refer to the "For Group Coordinators" section!

Are you someone joining your group's volunteer reservation? Refer to the "For Group Members" section!


For Group Coordinators:

Follow this guide to learn how to:

  • Invite individuals who don't have a SHF Volunteer Portal account
  • Assign and remove group members
  • Unregister your group


First, Follow These Steps:

  1. Log in to your SHF Volunteer Portal Account
  2. Under the circle icon with your initials on the top right bar, select "My Groups" from the dropdown
  3. Select "Manage Group" next to the Team you want to manage. Then, follow the next steps to either add group members or adjust your group reservation:
    1. How to Add Group Members:
      • If they have an account, click "Add Group Member" and enter their email address. When you click to enter their name, their account should pop up. Click "Yes" to add.
      • If they do not have an account, click the "Copy Join Link" button. This will copy the link for you to share via email to your group members to join the group. (All volunteers must create an account and join the group reservation in order to  confirm their volunteer spot)
    2. How to Remove Members or Cancel Your Group Registration:
      • To remove a group member, click the "X" under the options column next to their name.
      • To cancel your shift and remove the group from the shift, click the red "Unregister Group" button at the bottom of the page.

Important: Be sure to regularly check your "My Groups" page to see who has created an account and joined your group. If your group members do not register and join your group at least # days in advance, their slots will automatically be released and made available for public sign-up.

For Group Members:

Follow this guide to learn how to:

  • Join a group created by your group coordinator
  • Cancel your shift


Step-By-Step Guide:

  1. Follow the link (Copy Join Link) provided by your group's coordinator.
    • If you have an SHF Volunteer Portal account, please log in and continue to the next step below.
    • If you don't have an SHF Volunteer Portal account, you will be prompted to create an account and sign the Second Harvest Foodbank Liability Waiver. *This is required to participate in a volunteer shift*
  2. Once you are logged in or have created an account, return to the link provided by your group leader. This will take you to the group page.
  3. On your group's page, scroll down and click the "Join Group" link. A pop-up tile will appear to confirm you've completed the registration.
  4. You will receive a confirmation email, and a reminder email the day before your shift with day-of information.
    • Can't make it and need to remove your reservation?
      • Locate the "My Groups" page by clicking on your initials on the top right of the site.
      • Scroll down to find your group(s).
      • Under "Options", click "Select an Action" to remove yourself from the group reservation.

Helpful Resources:


If you have any questions or need further assistance, please email us at volunteers@secondharvestsw.org or call (608)-216-7214